Taking a one on one interview with a person who had a mental issue and had a survey regarding the experience of the mental issue. Here are some useful words from the person:
“Websites help you find a community of people going through the same situation as yourself, and you can form relationships”
“You know, a question and answer section would be very useful”
“You would expect the site to include all the information you need such as contact details of organizations and experts that you can contact”